Returns & Exchanges
At MINISFORUM, we stand behind the quality of our mini PCs and offer a 7-day hassle-free return policy for any reason, alongside a 30-day window for defective hardware. We aim to ensure every customer finds the perfect computing solution for their needs.
Initiate Your Request
Contact our support team within the eligible return window with your order number and a brief explanation of the reason for the return.
Receive Return Authorization
Once approved, our team will provide you with a Return Merchandise Authorization (RMA) number and the specific warehouse address for your region.
Secure Packaging
Pack the device in its original packaging including all accessories, manuals, and cables to ensure the item arrives in resalable condition.
Inspection and Refund
After our technicians inspect the returned unit, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing